We asked Dell for advice on writing the service tag to the new hardware, and they promised to send through details. This isn’t a problem, but it means the DRAC card can’t report its identity properly. Our datacentre monkeytechnician replaced the motherboard without incident, but they did notice that there was now no service tag attached to the motherboard.
No big deal, we’d just get a replacement part and swap it out (getting a Dell technician into Globalswitch datacentre is more hassle than it’s worth). A little while ago we had a server with a bad motherboard, one of the 5-volt lines was out of whack.
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